Issues with some shortCodes sending to OneNZ ( Vodafone )

Incident Report for Bulletin

Postmortem

Issue caused by OneNZ who said

“Apologies for the error, this is now fixed. Those codes were accidentally disabled due to errors in the request sheet. We’ve been assured that future requests won’t have this problem.”

Posted May 03, 2024 - 17:19 NZST

Resolved

This incident is now resolved

Posted May 03, 2024 - 14:26 NZST

Identified

One.NZ have corrected the issue

Posted May 03, 2024 - 14:25 NZST

Update

We are continuing to investigate this issue.

Posted May 03, 2024 - 13:54 NZST

Investigating

Issues with some shortCodes sending to OneNZ ( Vodafone )
We are working with OneNZ

Posted May 03, 2024 - 13:50 NZST

This incident affected: Messenger REST API (https://www.bulletinmessenger.net/api), Messenger Portal, SMPP (smsc01.bulletin.net), Email2SMS, and NZ Carrier One.