Slow processing of SMS messages to 2degrees

Incident Report for Bulletin

Resolved

2Degrees seems to have resolved their issues from 23:45

Posted Mar 18, 2023 - 08:36 NZDT

Update

Delivery seems to be working promptly but we are no longer receiving delivery receipts.

Posted Mar 18, 2023 - 00:02 NZDT

Monitoring

2degrees seem to have resolved the delays.

Posted Mar 17, 2023 - 23:54 NZDT

Update

2degrees is still very slow at delivering messages. They are working on the problem.

Posted Mar 17, 2023 - 23:21 NZDT

Investigating

We are queuing messages to 2degrees as they seem to be accepting them very slowly.

They have been informed and are investigating.

Posted Mar 17, 2023 - 20:54 NZDT

This incident affected: NZ Carrier 2Degrees.